Transform Clinical Decision-Making and Care Coordination with Doctor Dash
Designed to integrate with, not replace, existing partner systems.
Doctor Dash is Own Health's proprietary clinical decision support platform — purpose-built for complex care in community and home settings. It's not a standalone tool. It's the infrastructure that makes our care model work: connecting specialists, NPs, and community teams in real time with the documentation, risk monitoring, and workflow automation they need to manage high-acuity patients safely outside the hospital. PHIPA and SOC2-compliant. HL7 / FHIR-integrated.
Trusted by Canada’s Health Systems and Community Leaders
Patient Management CDSS
Centralized Patient Hub
- Complete longitudinal records: Demographics, medical history, allergies, flags, vitals, documents, images, and encounters — all in one place.
- Smart templates: Specialty-specific structures, required fields, quick-select lists, and macros with auto-fill demographics, timestamps, and author attribution.
- Dynamic views: Filter patients by status, acuity, or care stage (e.g. New, Incomplete, High-Risk) with saved filters and bulk actions.
- Seamless onboarding: Embedded onboarding tools and mass patient import via CSV.
AI-ENABLED INTAKE
Automated Medical Office Administration
- AI fax and document ingestion: Doctor Dash auto-creates patient charts to completely replace manual chart creation time. Inbound faxes are automatically classified, extracted, and matched to patients — with human-in-the-loop review and bulk reconciliation actions.
- Outbound eFax: Templates, cover pages, activity log, and delivery status built in.
- eForms: Convert any PDF form into a digital eForm with customizable fields and auto-filled patient demographics.
- Task Management: Assign tasks, automate reminders, and prioritize follow-ups; streamline workflows for smoother provider operations.
AI Scribe and Summarization
Less Charting. More Care.
- Encounter scribe: Draft customizable SOAP-style notes from free-text or dictation. Provider review and attestation always required before commit.
- Chart summarization: Compresses multi-document patient history into reviewable briefs with source links — so providers can get up to speed in seconds, not minutes.
- Fax and document summarization: Automatically extracts key facts from incoming documents and routes them into structured patient notes.
- Built-in guardrails: No model training on clinic data. Every AI-assisted edit has a full audit trail. Human review is always required before anything is committed to the chart.
unparalleled communication
Real-Time Team Collaboration
- Collaborative patient notes: Share updates, tasks, and media with urgency indicators across care teams — securely.
- Task management: Assign tasks with due dates and automated reminders for any user in the organization, linked to patients or general workflows.
- Shared calendars: Provider and resource views by day, week, or month. Schedule virtual and in-person appointments with flexible access controls.
- Mobile version: Full chart access and clinical or administrative tasks on any modern device — optimized for mobile, including wound photography capture.
Pathway automation
Proactive Workflow Automation
- Automated care pathways: Build workflows for reviews, reminders, and follow-ups with custom triggers, branching logic, and time-based conditions.
- Triage queues: Organize patients by condition, risk level, or intake source with SLA timers and escalation rules.
- Booking tools: Integrate shareable scheduling links, online booking, and "Book Now" buttons directly into patient pathways.
- Advanced logic: Conditional workflows and prioritization tools that adapt to patient needs in real time.
Imagery and documentation
Clinical-Grade Image Capture and Management
- In-app capture: Images uploaded directly to secure, encrypted storage — never saved to the device gallery.
- Annotation tools: Labels, multi-image comparisons, user tagging, and text notation for clinical review.
- Document handling: Drag-and-drop PDFs and TIFFs with OCR, split/merge, and auto-file to patient with confidence scores.
- Version history: Read-only snapshots for audit and medico-legal review.
Population Health
System-Level Guidelines
- Cohort builder: Filter patients by diagnosis, flags, last-seen date, or risk scores — with export controls for reporting and planning.
- Automated clinical guidelines: Built-in ASCVD, hypertension, and diabetes guidelines that trigger proactively based on patient data.
- Performance dashboards: Track volume, wait times, documentation time, follow-up adherence, task aging, and fax throughput — all in one view.
- Scheduled reports: Weekly roll-ups to clinic or system leadership, with CSV export and PDF snapshots.
- Quality tracking: Monitor pathway adherence (e.g. wound healing protocols), provider compliance, and clinical outcomes over time.
Billing and invoicing
Private Pay and OHIP Billing Support
- Private-pay invoicing: Itemized services, payment recording, and receipt generation built in.
- OHIP workflows: Supported via integrated partner billing tools — claims status tracked through documents and notes.
- Clinic management: Role-based permissions, clinic settings, and configurable access controls for providers, MOAs, and admins.
- Optional add-ons: Billing functionality via ClinicAid, telehealth via Zoom, and secure eFax via SR Fax — all available at transparent, volume-based pricing.
Telehealth
Secure Virtual Patient Engagement
- Seamless communication: Engage patients via email, SMS, and virtual consultations with secure, real-time outreach.
- Integrated notifications: Automated appointment reminders and updates to keep patients and providers connected throughout the care journey.
- Proactive outreach: Build follow-up and patient education pathways that support ongoing care coordination across platforms.
Security and compliance
Enterprise-Grade Security. Built for Canadian Healthcare.
- Regulatory alignment: PHIPA/PIPEDA-compliant. HIPAA-ready for U.S. affiliates. SOC2 Type II certification underway — TRA, PIA, and DSA documentation available on request.
- Data residency: Cloud-hosted on Canadian servers in Ontario (backed up in Montreal). Daily encrypted backups and a fully documented disaster recovery plan.
- Access security: Multi-factor authentication, password policies, device and session governance, IP/geo alerts, and configurable lockouts.
- Network security: TLS 1.2+ encryption in transit and at rest. Regular vulnerability scanning, penetration testing, and dependency management.
- Audit logging: Complete trail of sign-in events, data access, edits, and exports — with device and location metadata.
- Interoperability: Built on FHIR/HL7 standards. Inbound and outbound data flows via CSV, XLS, PDF, TIFF, and HL7/FHIR. Middleware options including Mulesoft and PS Suite in development.
Security, migration, training, and support
Frequently Asked Questions
What security and privacy standards does Doctor Dash follow (eg. PHIPA/HIPPA, and SOC2)?
How does billing for Doctor Dash work? Are discounts available for Doctor Dash?
What is the cancellation policy for Doctor Dash?
How long does migrating my EMR to to Doctor Dash take?
What formats for migration does Doctor Dash support?
What EMR systems does Doctor Dash support migration for?
How much does migrating to Doctor Dash cost?
Is training and onboarding for Doctor Dash available?
Does Doctor Dash offer customer support?
Does Doctor Dash use AI?
Is patient data used to train AI models?
Can AI features be configured for our organization?
Ready to Expand Your Complex Care Capacity?
Own Health partners with health systems, home care organizations, and regional health authorities to build specialist-led capacity for high-risk populations.
